A little guidance, when you need it

Help & guides

6 guides are open to everyone — the ones you need when you cannot get in. The other 29 live inside your center, where they know your rooms, your roles and your fees.

Looking for attendance, invoices or daily reports? Sign in — those guides are in your center's library.

A parent and an educator talking with a child at drop-off
6 open to everyone Signing in, notifications, uploads, sync and your account

1 open guide in Getting started

See all open guides

In your center 4 more Getting started guides open once you sign in.

Still need a hand?

Two different doors. Pick the right one.

Your center manages the records and controls who can access them. Start with their team for questions about a child, an invoice or permissions.

Your center

Your child's care, an invitation, access for another guardian, an invoice or a question about the day. They can also fix most of it faster than we can.

Signed in, their email address is on your center's help page.

ChildQix support

Sign-in problems, an app error, a page that will not load, or something in a guide that is wrong.

support@childqix.com

Tell us what you were doing and what you saw. Please do not send passwords, children's details, private messages or screenshots containing private information.